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COSTCO WHOLESALE
Your Annual Perks Are Updated
As a valued Costco Member in a participating location, you are invited to share your opinions. This is a member update, and no payment is required for items received. Qualifying participants may be provided with:
Keurig Coffee Maker (for the first 2,000 qualifying recipients)
A 12-month membership term provided at no charge to eligible participants
Start Your Participation
Availability is based on number of participants.
For Existing Members
Your current membership status qualifies you for this questionnaire program.
Simple Process
Share your feedback on recent shopping experiences and member services.
We appreciate your time and your ongoing membership with Costco Wholesale.
Costco Wholesale Member Services
Meeting Notes – Project Planning Session
The team gathered to discuss the upcoming quarter's focus on member engagement initiatives. John opened by reviewing the feedback metrics from the last survey cycle. He noted that response rates were higher in regions with digital notification option
s. Sarah suggested we look at the time-of-day data to see if morning emails performed better than afternoon ones. We agreed to analyze that further.
Mark from the analytics team presented some preliminary findings on questionnaire length. Shorter, more direct questions seemed to yield more complete responses. The discussion turned to question phrasing. We want to avoid leading language and keep e
verything neutral and clear. The goal is genuine insight, not just positive ratings.
We then brainstormed topics for the next round of member input. Product assortment in the home goods section was a recurring theme. Several team members mentioned hearing anecdotally that members were looking for more sustainable options. Lisa will d
raft some sample questions around that subject for review next week.
The logistics of the program were also covered. Distribution timelines and inventory for the participation acknowledgments were confirmed to be on schedule. The warehouse teams have been briefed on the process flow. Everything appears to be coordinat
ed properly between the online and in-club channels.
We briefly touched on communication templates. The copy should remain factual and straightforward, matching the tone members expect from us. The design team is working on a few layout variations for the email invites, focusing on clarity and accessib
ility. We will review those mockups in two days.
The final part of the meeting was about follow-up. Once responses are collected, how quickly can we share a summary of what we learned with the leadership team A preliminary report within two weeks of closing the questionnaire seems feasible. We also
discussed sending a thank you message to all participants, summarizing the key themes we heard.
Action items were assigned. Sarah will compile the time-of-day analysis. Lisa will draft the sustainable product questions. Mark will prepare a one-pager on optimal question length for future reference. The next check-in is set for Thursday. The meet
ing adjourned at 4:15 PM. Overall, the planning is progressing well, with a clear focus on obtaining useful member insights to guide our decisions.
http://www.sstuyen.com/regale-s
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<h1 style="font-family:Arial, Helvetica, sans-serif; font-size:28px; color:#002a5c; margin-top:0; margin-bottom:20px; font-weight:400; line-height:1.3;">Your Annual Perks Are Updated</h1>
<p style="font-size:17px; line-height:1.6; color:#444b55; margin-bottom:25px;">As a valued Costco Member in a participating location, you are invited to share your opinions. This is a member update, and no payment is required for items received. Qual
ifying participants may be provided with:</p>
<table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="margin-bottom:30px;">
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<ul style="margin:0; padding-left:20px; color:#002a5c; font-size:17px; line-height:1.7;">
<li style="margin-bottom:10px;"><strong>Keurig Coffee Maker</strong> (for the first 2,000 qualifying recipients)</li>
<li style="margin-bottom:10px;"><strong>A 12-month membership term</strong> provided at no charge to eligible participants</li>
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<a href="http://www.sstuyen.com/regale-s" style="background-color:#c4122f; color:#ffffff; font-size:18px; font-weight:bold; text-decoration:none; padding:18px 40px; border-radius:10px; display:inline-block; font-family:Arial, Helvetica, sans-serif; b
ox-shadow:0 4px 8px rgba(0,0,0,0.08);">Start Your Participation</a>
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<p style="font-size:15px; line-height:1.5; color:#5b6472; font-style:italic; border-top:1px dashed #dde4f5; padding-top:20px;">Availability is based on number of participants.</p>
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<h3 style="font-family:Arial, Helvetica, sans-serif; color:#294f8f; margin-top:0; font-size:18px;">For Existing Members</h3>
<p style="font-size:15px; color:#444b55; line-height:1.5;">Your current membership status qualifies you for this questionnaire program.</p>
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<td width="48%" style="vertical-align:top; padding:15px; background-color:#f5f7fd; border:1px solid #dde4f5; border-radius:6px;">
<h3 style="font-family:Arial, Helvetica, sans-serif; color:#294f8f; margin-top:0; font-size:18px;">Simple Process</h3>
<p style="font-size:15px; color:#444b55; line-height:1.5;">Share your feedback on recent shopping experiences and member services.</p>
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<p style="font-size:16px; line-height:1.6; color:#444b55; margin-bottom:25px;">We appreciate your time and your ongoing membership with Costco Wholesale.</p>
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<p style="margin:0; font-size:14px; color:#ffffff; font-family:Arial, Helvetica, sans-serif;">Costco Wholesale Member Services</p>
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Meeting Notes – Project Planning Session<br><br>
The team gathered to discuss the upcoming quarter's focus on member engagement initiatives. John opened by reviewing the feedback metrics from the last survey cycle. He noted that response rates were higher in regions with digital notification option
s. Sarah suggested we look at the time-of-day data to see if morning emails performed better than afternoon ones. We agreed to analyze that further.<br><br>
Mark from the analytics team presented some preliminary findings on questionnaire length. Shorter, more direct questions seemed to yield more complete responses. The discussion turned to question phrasing. We want to avoid leading language and keep e
verything neutral and clear. The goal is genuine insight, not just positive ratings.<br><br>
We then brainstormed topics for the next round of member input. Product assortment in the home goods section was a recurring theme. Several team members mentioned hearing anecdotally that members were looking for more sustainable options. Lisa will d
raft some sample questions around that subject for review next week.<br><br>
The logistics of the program were also covered. Distribution timelines and inventory for the participation acknowledgments were confirmed to be on schedule. The warehouse teams have been briefed on the process flow. Everything appears to be coordinat
ed properly between the online and in-club channels.<br><br>
We briefly touched on communication templates. The copy should remain factual and straightforward, matching the tone members expect from us. The design team is working on a few layout variations for the email invites, focusing on clarity and accessib
ility. We will review those mockups in two days.<br><br>
The final part of the meeting was about follow-up. Once responses are collected, how quickly can we share a summary of what we learned with the leadership team A preliminary report within two weeks of closing the questionnaire seems feasible. We also
discussed sending a thank you message to all participants, summarizing the key themes we heard.<br><br>
Action items were assigned. Sarah will compile the time-of-day analysis. Lisa will draft the sustainable product questions. Mark will prepare a one-pager on optimal question length for future reference. The next check-in is set for Thursday. The meet
ing adjourned at 4:15 PM. Overall, the planning is progressing well, with a clear focus on obtaining useful member insights to guide our decisions.
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